PureVPN is one of the leading and oldest VPN & Network solutions provider in the world established on the premise of “Complete Online Freedom”. The Hong Kong based provider has been servicing customers all over the world especially for removing geo-restrictions from VoD streaming services, securing online privacy while browsing and providing their optimized PureVPN servers for P2P & Torrent downloading.
In our PureVPN Review 2016 we will revisit all essential features of PureVPN’samazing service bundle. Our Pure VPN review will critically analyze the provider’s server network, apps & desktop software, customer support, customer insight & reviews, security features and much more. PureVPN has also launched a new website with an improved UI and made it navigation friendly for users of all levels.
PureVPN Review on CNet
Renowned tech blog and website CNet has also published an optimistic Editors’review of PureVPN ranking it 4/5 stars (an excellent ranking), while customer reviews rank it around3.5/5.CNet’sPureVPN review was the starting point for the company to rebuild the service around customer issues.
After poor reviews from customers the brand has redesigned the app, launched a new website, updated their guides & blog, introduced new features and significantly enriched their customer support.
PureVPN Review on Twitter
Users can alternatively access Twitter for the latest PureVPN reviews directly from subscribers and former users. PureVPN also maintains a very strong presence on social media with Twitter being the flagship social platform for the brand.
Users can also Tweet any issues or queries to their official Twitter account, which is usually quick to respond. Access thousands of PureVPN reviews on Twitter now to find out if the brand clicks for you.
PureVPN Review on Google Play
Users on Android can visit Google Play and access hands on PureVPN reviews on Google Play as well. Surpassing the 150,000 downloads mark the new PureVPN Android app is now in its stable stages. The new Androidapp is ranked 3.9 out of 5 highly acclaimed for being user friendly.
Trial the brand new app and leave your personalPureVPN Review on Google Play, plus learn what others have to say about the service.
UNIQUE SELLING PROPOSITION
PureVPN have been a consistent performer in the VPN industry competing with top tier providers like IPVanish and ExpressVPN. PureVPN establish the brand name around complete online freedom.
Looking at their features list and website I could not help notice that the company encourages customers to interact with them for information and support. The highly talented and really busy customer support team is always present, yes 24/7/365, to help customers find the ideal privacy & security solutions plus troubleshoot any issues that subscribersare encountering.
PLANS AND PRICING
PureVPN has retained itsvery decent pricing plans throughout 2016. The 1 month, 6 months and 12 months subscription plans are their top sellers and highly demanded by their huge customer base.
PureVPN Yearly Package Review
For an attractive $4.99/month, PureVPN’s 12 month plan is a great choice for frequent travelers, streaming, and P2P & Torrent users. The yearly plan includes access to all VPN server locations, apps, tools, 5 simultaneous logins and free privacy browser.
PureVPN 6 Months Package
Offered for a nominal $7.99/month, the 6 month plan includes all the bits and bolts of the service except the free SmartDNS service. Given its nominal price, the subscription is great to protect the entire family when on at home, on vacation and when out and about. It is also a great choice for those who have varying but infrequent uses of VPN like torrent downloading, streaming occasionally, andaccessing mobile devices on Public WI-FI.
PureVPN 1 Month Package: $9.99/month
Priced at $9.99/month, the monthly subscription is ideal for those looking for a quickly solution to bypass restrictions for live streaming, anonymous torrent downloads or those simply looking to browse the internet with privacy &freedom.
PureVPN Servers Review
Established in over 141+ countries with servers based in 180 cities around the world PureVPN server network is by far one of the most extensive I have experienced. With 500+ VPN servers online and more being added every day, PureVPN now boasts not one but two competitive edges over the competition and its server network is one of them.
The total PureVPN servers available in each continent are:
– Europe 249 Servers Active
– North America 122 Servers Active
– South America 20 Servers Active
– Africa 16 Servers Active
– Oceania 32 Servers Active
– Asia 80 Servers Active
– Central America 8 Servers Active
While these are the real time numbers available through the PureVPN website, there are servers being added throughout the year depending on increasing users. The PureVPN team is also heavily involved with improving the existing network infrastructure so you can access secure internet with super speeds. Check out the speed tests below:
PureVPN Customer Support
The defining feature of PureVPN is their highly skilled technical and support staff. The excellent team that stays up 24/7 throughout the year to bring you flawless 99.99%server uptime and live chat support even through Christmas, Thanksgiving, New Year and other holidays.
The average live chat response time maybeup till 4 minutes on busy weekends and holidays, but the support team is very friendly, highly skilled and helpful. In case the support team cannot solve your issue they forward unresolved customer issues to the 2nd level technical team that manage the server infrastructure and background operations.
Customer support is available through Live Chat, Ticket System, Email, Remote Desktop Assistance, Social Networking plus a complete onsite “Knowledgebase or PureVPN Wiki” to answer all your questions and sort out your service issues.
PureVPN Payment Methods
PureVPN offers a variety of payment methods to ensure no matter where you are based there is no issue buying their service. PayPal and Bitcoin are the most secure due to their anonymous nature, while AMEX and credit card also provide quick sign up and activation.
Some services require longer payment confirmationslike Blue Snap, Ali Pay and bank transfers.Available Payment methods include:
Anonymous Payment Methods
PureVPN takes pride in providing you exclusive anonymity solutions to ensure your personal & financial info is completely safe. The following methods are available to pay for the PureVPN service with complete anonymity:
– Payment Wall
– Ali Pay
Regular Payment Methods
Apart from anonymous ones, there are over 50 payment methods avialabel that can be used to pay for PureVPN, these include:
– Debit Card
– Credit Card
– Pay Safe Card
– Western Union
– Bank Transfer (for transactions above $100)
– Web Money
– Phone Payment
– Mobile Payment, plus many other universal payment methods.
PureVPN Apps And Compatibility Review
PureVPN is compatible with:
- DD-WRT Routers
PureVPN offers state of the art mobile & desktop apps for both paying and free trial subscribers.The Windows app being their best while some compatibility issues are known in their MAC app, but the customer support team is always there to help you out with that. PureVPN recently release a new versionof their app with a new & better design,easier to navigate plusit improves on contivity issues reported by users previously.
The Android app is available on the Google Play Store and can be trialed indefinitely with restricted servers and bandwidth consumption. There is also an exclusiveMobile subscription plan available for users who only use internet on their smartphones. The Android Mobile subscription is available for $4.99 per monthor for $39.99 for the year.
The New PureVPN Android App is Now Ready for Private Beta Testing and is available through the Google Play Store & PureVPN website.
There is also an iOS app available on the Apple App Store so Apple users can easily secure their devices when they subscribe. Similar subscriptions like Androidare also available through the Apple Store so you can sign up for a month at $4.99 or for the year at $39.99.
The joyous news is that due to OS upgrades on both Android and iOS platforms PureVPN has released updated versionsmobile apps on both platforms. New Windows desktop and Macintosh apps are also in the pipeline scheduled for future releases according to PureVPN spokespersons.
PureVPN Internet Kill Switch
The internet kill switch is possibly one of the most useful tools embedded into the PureVPN Windows software. Users can be left exposed in case the VPN server disconnects or when there is a DDoS attack discovered.
The PureVPN Internet Kill Switch has been developed to kill off all internet activity in a click. This ensures that copyright trolls, state surveillance, ISP deep packet inspection and snooping hackers can steal nothing in case of a VPN connection failure. Simply hit the kill switch button embedded in the Windows software and stay forever safe & free.
A dedicated support sectionis available on the PureVPN website that contains an elaborate Knowledgebase, News Feed, PureVPN Setup Guides, How to Use tutorials, FAQs, SmartDNS Setup Guides and a SmartDNS FAQ section.
The brilliant team behind PureVPN ensuresyou are never left hanging when there is an issue. The tutorials and FAQ section is simply mesmerizing for its user friendliness. A brilliant aspect of PureVPN is that throughout their service bundle customer centric featuresare addressedcomprehensively. The tutorials section is easy to understand and relays all relevant information easily to even the most novice users.
PureVPN Protocols And Encryption Review
PureVPN offer one of the vastest varieties of tunneling protocols to secure your IP address and keep your online activity hidden from the World Wide Web. Offered protocols listed on their website include PPTP, SSTP, L2TP/IPSec, OpenVPN (UDP & TCP) and IKEv2.
PureVPN enhances its service to deliver a mix of high speed and high security protocols. The providerconsiders varying customer needs delivering solutions for swifter browsing, P2P & Torrent downloading, video & audio streaming, data transfers, access to private business networksand protection over public WIFI networks.
256bit encryption keys are the modern benchmark for encrypting your online data and information. Since this is the military standard used by the US, UK, Japanese, Chinese and NATO armies, it is practically impossible to break. Just in case your device doesn’t allow 256bit encryption, you can use the brilliant upgraded apps for enhanced data security.
PureVPN Logs And Privacy Policies
“We don’t monitor user activity nor do we keep any logs. We therefore have no record of your activities such as which software you used, which websites you visited, what content you downloaded, which apps you used, etc. after you connected to any of our servers. Our servers automatically record the time at which you connect to any of our servers, and the IP that was given to you. From here on forward, we do not keep any records of anything that could associate any specific activity to a specific user.”
In case users ever submit information to the service which includes personally identifiable information like Names and IP addresses, Operating system information, Operational logs, Email addresses, Phone numbers this information will only be used to resend login credentials in case users forget or lose them, update users on changesto policies, send updates regarding developments in the VPN industry and let you know about discount offers and packages.
PureVPN Free Trials
There is free limited feature trial available on all OS platforms including Android, iOS, Mac and Windows. While there is a full feature trial available for 3 daysthat can be bought for $2.50, but do remember the trial is limited to 3 days then you get a payment reminder which you can of coarse cancel.
Trial the brilliant server network &security features of PureVPN and feel the online freedom.
My verdict on this year’s PureVPN review is positive given PureVPN is radically improving its service features and the benefits gained from it.
Significant areas of improvement include server connection issues, which are immediately dealt by the Live Chat support agents though. Other areas of improvement are the iOS apps which cause connection issues sometimes, but can be remedied through manually setting up PureVPN on your Apple devices.